A/R Billing & Collections Specialist

Remote; San Francisco (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Included Health is seeking an A/R, Billing & Collections Revenue Staff Accountant to support customer billing, accounts receivable and collections. You will translate contract terms into billing instructions and help improve the end-to-end quote-to-cash process.

The role reports to the Revenue Manager and requires collaboration with senior staff and external partners. Strong Excel and GAAP knowledge are essential.

Qualifications

• 2 years minimum of accounting work experience focused in customer billing and accounts receivable.
• Excellent verbal and written communication skills.
• Demonstrates deep analytical thinking.
• Advanced proficiency in Microsoft Excel.
• Ability to deal sensitively with confidential material.
• Highly motivated with ability to multitask and meet deadlines in a fast-paced environment.

Responsibilities

• Partner with Revenue Accounting to ensure monthly accuracy of billings and accruals in the general ledger.
• Regularly follow up with customers regarding aged accounts receivable balances.
• Address inquiries from customers and internal teams; resolve disputes and discrepancies.
• Analyze collections and develop metrics to track A/R performance.
• Review invoices and supporting data before release to confirm service periods and pricing.
• Coordinate with Sales, CS, and Ops on billing requirements for new and renewing contracts.

Skills

Billing & AR

Analytical thinking

Excel

Confidential data handling

Multitasking

Communication skills

Education

Bachelor’s degree in Accounting, Finance or related field

Tools

Workday ERP

Salesforce

Looker

Job description

Included Health is seeking an A/R, Billing & Collections Revenue Staff Accountant to support customer billing, accounts receivable and collections. You will translate contract terms into billing instructions and help improve the end-to-end quote-to-cash process.

The role reports to the Revenue Manager and requires collaboration with senior staff and external partners. Strong Excel and GAAP knowledge are essential.