911 PUBLIC SAFETY TELECOMMUNICATOR II - 11/9/26

Charleston County Government; Ladson (SC); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health, Dental, Vision and Life Ins.

Vacation and Sick Leave

Paid Holidays

SC Retirement System

Overtime opportunities

Professional training opportunities

Job summary

Charleston County Government in South Carolina is seeking Public Safety Telecommunicators to handle emergency and non-emergency calls and dispatch for police, fire, and EMS. No prior experience is required; training will be provided in a fast-paced public safety environment.

Expect 8.25- or 12.25-hour shifts with nights, weekends, holidays, and overtime. Candidates must be 18+, with a high school diploma, and capable of typing 35 WPM; background and medical/psych evaluations are required.

Qualifications

• Must have a positive attitude and excellent verbal and written communication skills.
• Must be willing to work scheduled and unscheduled overtime and various shifts.
• Must be 18 years or older and have a high school diploma or equivalent.
• Ability to type at least 35 WPM and complete required applicant testing.
• Must pass background, physical and psychological evaluations and CJIS training within 6 months.

Responsibilities

• Receive and process incoming emergency, non-emergency, and administrative calls.
• Dispatch calls for service to law enforcement, fire, and emergency medical services.

Skills

Customer service

Verbal and written communication

Typing 35 WPM

Overtime readiness

Shift flexibility

Education

High School Diploma or equivalent

Job description

Description

Charleston County Consolidated Emergency Communications Center (CCCECC) is seeking individuals who have strong customer service skills and a passion for serving others. Emergency Communications/9-1-1 is a challenging, yet gratifying career. Join our team and play a crucial role in providing public safety to our community. Make a difference, earn a competitive income with an excellent benefits package, and work in a fast-paced, public safety environment. No experience necessary.

Charleston County Consolidated Emergency Communications Center (CCCECC) is seeking individuals who have strong customer service skills and a passion for serving others. Emergency Communications/9-1-1 is a challenging, yet gratifying career. Join our team and play a crucial role in providing public safety to our community. Make a difference, earn a competitive income with an excellent benefits package, and work in a fast-paced, public safety environment. No experience necessary.

Open until filled – Application review begins immediately

Duties and Responsibilities

Charleston County Consolidated Emergency Communications Center Public Safety Telecommunicators receive and process incoming emergency, non-emergency, and administrative calls and dispatch calls for service to law enforcement, fire agencies, and emergency medical services.

Shift Requirements

Public Safety Telecommunicators work an 8.25-hour shift or 12.25-hour shift. The shift rotation depends upon the shift length. An essential function of this position is the ability to work any shift, therefore, we cannot guarantee assignment to a particular shift. To support the 24/7 operation of the CCCECC, Public Safety Telecommunicators are expected to work nights, weekends, holidays, and all scheduled and unscheduled overtime. This schedule may be different during classroom and on-the-job training. Employees are expected to report to work as called upon during emergencies and be prepared to stay during the duration of the event.

Minimum Qualifications

• Must have a positive attitude and excellent verbal and written communication skills. Must be able to communicate well to a diverse group of people.
• Able to work scheduled and unscheduled overtime (Our staff works several hundreds of hours of overtime a year)
• Must be willing to work the assigned shift which includes day, mid-afternoon, evening, or night shift, including weekends and holidays
• Employees are assigned to a shift after completing required classroom and on-the-job training
• Able to report to work as instructed during emergency situations and be prepared to stay during the duration of the event
• Must be 18 years of age or older by date of hire
• Have a High School Diploma or equivalent
• Must be a US citizen, permanent resident, or possess an Employment Authorization Document (EAD)
• Demonstrate the ability to type a minimum of 35 words per minute (WPM) or 10,500 keystrokes per hour (KPH)
• Complete required applicant testing.
• Must have no felony convictions; no current driving suspensions misdemeanors will be evaluated on a case-by-case basis and disposition information must be provided
• Pass a background investigation including driving record, employment history, employment, education, and training verification, illegal conduct (drug use, etc.), and reference check
• Pass a pre-employment physical and psychological evaluation
• Be able to successfully complete Level IV CJIS Security Awareness Training within 6 months of date of hire and maintain the certification.

HIRING HOURLY: $22.22 or higher based on experience

Benefits

• Health, Dental, Vision and Life Insurance
• Optional Life and Disability Insurance
• Optional Medical and Dependent Care Spending Accounts
• Annual and Sick Leave
• Fourteen (14) recognized Holidays
• South Carolina Retirement System (SCRS) State Retirement Plan
• Police Officers Retirement System (PORS - as applicable)
• Optional Deferred Compensation Program
• Longevity and Merit Pay Increases
• Leadership, Professional and Skill Development Training
• Employee Assistance Program
• Employee Well-being Program

For more information, visit our benefits page.