911 PUBLIC SAFETY TELECOMMUNICATOR II - 11/9/26

Charleston County Government; South Carolina; On-site; USD 25,000 - 36,000; Full time

Job summary

Charleston County Consolidated Emergency Communications Center (CCCECC) is seeking individuals with strong customer service skills to provide public safety communications support. No prior experience required; competitive hourly pay and excellent benefits accompany a career in public safety telecommunications.

Telecommunicators receive and process emergency and non-emergency calls and dispatch for police, fire, and EMS agencies.

Qualifications

• Must have a positive attitude and excellent verbal and written communication skills.
• Able to work scheduled and unscheduled overtime (Our staff works several hundreds of hours of overtime a year)
• Must be 18 years of age or older by date of hire
• Have a High School Diploma or equivalent
• Must be a US citizen, permanent resident, or possess an Employment Authorization Document (EAD)
• Demonstrate the ability to type a minimum of 35 words per minute (WPM) or 10,500 keystrokes per hour (KPH)
• Complete required applicant testing.
• Must have no felony convictions; no current driving suspensions misdemeanors will be evaluated on a case-by-case basis and disposition information must be provided
• Pass a background investigation including driving record, employment history, employment, education, and training verification, illegal conduct (drug use, etc.), and reference check
• Pass a pre-employment physical and psychological evaluation
• Be able to successfully complete Level IV CJIS Security Awareness Training within 6 months of date of hire and maintain the certification.

Responsibilities

• Receive and process incoming emergency, non-emergency, and administrative calls and dispatch calls for service to law enforcement, fire agencies, and emergency medical services.
• Support 24/7 operation requiring nights, weekends, holidays, and all scheduled and unscheduled overtime.

Job description

Charleston County Consolidated Emergency Communications Center (CCCECC) is seeking individuals who have strong customer service skills and a passion for serving others. Emergency Communications/9-1-1 is a challenging, yet gratifying career. Join our team and play a crucial role in providing public safety to our community. Make a difference, earn a competitive income with an excellent benefits package, and work in a fast-paced, public safety environment. No experience necessary.

HIRING HOURLY: $22.22 or higher based on experience

Charleston County Consolidated Emergency Communications Center Public Safety Telecommunicators receive and process incoming emergency, non-emergency, and administrative calls and dispatch calls for service to law enforcement, fire agencies, and emergency medical services.

Shift Requirements:

Public Safety Telecommunicators work an 8.25-hour shift or 12.25-hour shift. The shift rotation depends upon the shift length. An essential function of this position is the ability to work any shift, therefore, we cannot guarantee assignment to a particular shift. To support the 24/7 operation of the CCCECC, Public Safety Telecommunicators are expected to work nights, weekends, holidays, and all scheduled and unscheduled overtime. This schedule may be different during classroom and on-the-job training. Employees are expected to report to work as called upon during emergencies and be prepared to stay during the duration of the event.

• Must have a positive attitude and excellent verbal and written communication skills. Must be able to communicate well to a diverse group of people.
• Able to work scheduled and unscheduled overtime (Our staff works several hundreds of hours of overtime a year)
• Must be willing to work the assigned shift which includes day, mid-afternoon, evening, or night shift, including weekends and holidays
• Employees are assigned to a shift after completing required classroom and on-the-job training
• Able to report to work as instructed during emergency situations and be prepared to stay during the duration of the event
• Must be 18 years of age or older by date of hire
• Have a High School Diploma or equivalent
• Must be a US citizen, permanent resident, or possess an Employment Authorization Document (EAD)
• Demonstrate the ability to type a minimum of 35 words per minute (WPM) or 10,500 keystrokes per hour (KPH)
• Complete required applicant testing.
• Must have no felony convictions; no current driving suspensions misdemeanors will be evaluated on a case-by-case basis and disposition information must be provided
• Pass a background investigation including driving record, employment history, employment, education, and training verification, illegal conduct (drug use, etc.), and reference check
• Pass a pre-employment physical and psychological evaluation
• Be able to successfully complete Level IV CJIS Security Awareness Training within 6 months of date of hire and maintain the certification.