911 & Public Safety Communications Dispatcher

City of Denton; Denton (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

City of Denton is seeking a Public Safety Dispatcher to answer 911 and non-emergency lines, provide pre-arrival instructions, and coordinate dispatch for police, fire, and EMS units.

The role requires a high school diploma or GED, typing speed of 40 wpm, and successful completion of background checks and certifications. A rotating shift schedule and strict adherence to protocols are expected.

Qualifications

• High School diploma or GED required.
• Typing at least 40 words per minute corrected.
• Background checks and certifications are required for employment.

Responsibilities

• Answers incoming 911 calls using a computer-aided dispatch system.
• Dispatches public safety personnel to calls and assigns units.
• Monitors multiple radio channels and maintains accurate status updates.
• Obtains and relays information on warrants, incidents, and locations.

Skills

Typing 40 wpm

Communication skills

Relationship building

Education

High School diploma or GED

Equivalent education/experience

Job description

City of Denton is seeking a Public Safety Dispatcher to answer 911 and non-emergency lines, provide pre-arrival instructions, and coordinate dispatch for police, fire, and EMS units.

The role requires a high school diploma or GED, typing speed of 40 wpm, and successful completion of background checks and certifications. A rotating shift schedule and strict adherence to protocols are expected.