911 Emergency Dispatcher | Save Lives in High-Impact Role

911 Emergency Communications; Sanford (ME); On-site; USD 48,000 - 64,000; Full time

Job summary

911 Emergency Communications in Sanford, ME seeks qualified emergency dispatchers to connect callers with public safety resources. You will gather essential information, confirm incident locations, and coordinate police, fire, or medical responders following agency procedures.

Ideal candidates bring calm communication, precise typing, and solid computer skills to handle multiple systems while maintaining accurate records and confidentiality in a fast-paced environment.

Qualifications

• High school diploma or GED commonly required.
• Some agencies recruit entry-level applicants.
• Testing scores, experience and training deadlines are determined by the official vacancy announcement.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within the limits of training and certification
• Maintain accurate records and protect confidential information

Skills

Accurate typing

Active listening

Clear speech

Basic computer proficiency

Education

High school diploma or GED

Job description

911 Emergency Communications in Sanford, ME seeks qualified emergency dispatchers to connect callers with public safety resources. You will gather essential information, confirm incident locations, and coordinate police, fire, or medical responders following agency procedures.

Ideal candidates bring calm communication, precise typing, and solid computer skills to handle multiple systems while maintaining accurate records and confidentiality in a fast-paced environment.