911 Emergency Dispatcher I

Manatee County Government, Work That Matters; Bradenton (FL); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Health Plan

Dental Insurance

Vision Insurance

Employee Assistance Program (EAP)

Paid Time Off

Job summary

Manatee County Government's Emergency Communications Center in Bradenton, FL seeks a Telecommunicator to handle 911 calls using VESTA and CAD systems. Responsibilities include identifying caller needs, determining appropriate Fire/EMS/Police responses, and entering critical data in real-time while maintaining composure in high-stress situations.

The position requires long periods at a computer with a headset, weekend and holiday shifts, and completion of mandatory certifications within specified

Qualifications

• High school graduate or equivalent.
• Must pass psychological and medical examinations to determine fitness for duty.

Responsibilities

• Answer emergency 911 calls and determine the appropriate agency response.
• Operate VESTA CAD system to process calls and dispatch responders.
• Maintain concentration and communicate clearly in high-stress situations.

Skills

Communication

Calm under pressure

FCC rules

Headset use

Emergency dispatch

Education

High school diploma

Tools

VESTA system

CAD system

Job description

Manatee County Government's Emergency Communications Center in Bradenton, FL seeks a Telecommunicator to handle 911 calls using VESTA and CAD systems. Responsibilities include identifying caller needs, determining appropriate Fire/EMS/Police responses, and entering critical data in real-time while maintaining composure in high-stress situations.

The position requires long periods at a computer with a headset, weekend and holiday shifts, and completion of mandatory certifications within specified