911 Emergency Dispatcher - Help Save Lives

911 Emergency Communications; O'Kean (AR); On-site; USD 35,000 - 52,000; Full time

Job summary

911 Emergency Communications in O'Kean, AR, seeks qualified dispatchers to connect people in urgent need with police, fire, and medical responders. You may receive emergency calls, verify incident details, and coordinate resources according to agency procedures.

The role requires calm communication, careful attention, and the ability to manage multiple communication systems. Training and agency-specific testing determine exact requirements and testing scores.

Qualifications

• High school diploma or equivalent required.
• Some agencies recruit entry-level applicants; others require certifications.
• Typing, active listening, clear speech, basic computer proficiency, and the ability to organize information under pressure.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using agency procedures.
• Enter incident information into dispatch systems.
• Dispatch responders and monitor radio traffic as incidents evolve.
• Provide caller instructions within training limits.
• Maintain accurate records and protect confidential information.

Skills

Typing

Active listening

Clear speech

Basic computer skills

Organize information

Education

High school diploma

Job description

911 Emergency Communications in O'Kean, AR, seeks qualified dispatchers to connect people in urgent need with police, fire, and medical responders. You may receive emergency calls, verify incident details, and coordinate resources according to agency procedures.

The role requires calm communication, careful attention, and the ability to manage multiple communication systems. Training and agency-specific testing determine exact requirements and testing scores.