24/7 Emergency Medical Dispatcher: Life-Saving Communications

911 Emergency Communications; Bearden (AR); On-site; USD 36,000 - 58,000; Full time

Job summary

911 Emergency Communications in Bearden, AR seeks Emergency Medical Dispatchers to help coordinate urgent medical responses. This role involves gathering patient and incident information, establishing priorities, and supporting EMS resources.

Duties include receiving calls, confirming location and callback details, asking approved questions, and applying protocol-based instructions. The position may require overnight, weekend, or rotating shifts and overtime.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Job description

911 Emergency Communications in Bearden, AR seeks Emergency Medical Dispatchers to help coordinate urgent medical responses. This role involves gathering patient and incident information, establishing priorities, and supporting EMS resources.

Duties include receiving calls, confirming location and callback details, asking approved questions, and applying protocol-based instructions. The position may require overnight, weekend, or rotating shifts and overtime.