Emergency Communications Dispatcher – Public Safety Impact

National Public Safety Careers; O'Kean (AR); On-site; USD 38,000 - 64,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee‑assistance resources

Professional development

Job summary

National Public Safety Careers seeks a Public Safety Dispatcher / Telecommunicator in O Kean, AR. This role supports the flow of information between the public and emergency responders, potentially covering call taking, police, fire, and EMS dispatch with careful decision-making using CAD, telephone, mapping, and radio systems.

Candidates should have a high school diploma, strong typing and listening skills, clear communication, and the ability to switch between tasks.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Typing accuracy, active listening, and clear communication are emphasized.
• Certifications depend on services and jurisdiction training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Education

High School Diploma or equivalent

Job description

National Public Safety Careers seeks a Public Safety Dispatcher / Telecommunicator in O Kean, AR. This role supports the flow of information between the public and emergency responders, potentially covering call taking, police, fire, and EMS dispatch with careful decision-making using CAD, telephone, mapping, and radio systems.

Candidates should have a high school diploma, strong typing and listening skills, clear communication, and the ability to switch between tasks.