911 Emergency Dispatcher — Critical Communications Pro

911 Emergency Communications; Upper Chichester Township (Delaware County); Presencial; USD 42.000 - 66.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Shift differentials

Descripción de la vacante

911 Emergency Communications in Upper Chichester, PA, seeks qualified emergency dispatchers to connect callers with police, fire, or EMS responders. The role emphasizes calm communication, accuracy, and swift coordination across multiple systems.

Responsibilities include receiving emergency and nonemergency calls, confirming locations, and documenting details while adhering to agency procedures. Applicants should have a high school diploma or GED and may need current certifications or prior

Formación

• High school diploma or GED commonly required.
• Some agencies recruit entry-level applicants or require prior emergency communications experience or current certifications.

Responsabilidades

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Conocimientos

Typing

Active listening

Clear speech

Computer proficiency

Information organization

Educación

High school diploma or GED

Descripción del empleo

911 Emergency Communications in Upper Chichester, PA, seeks qualified emergency dispatchers to connect callers with police, fire, or EMS responders. The role emphasizes calm communication, accuracy, and swift coordination across multiple systems.

Responsibilities include receiving emergency and nonemergency calls, confirming locations, and documenting details while adhering to agency procedures. Applicants should have a high school diploma or GED and may need current certifications or prior