Public Safety Emergency Dispatcher

Public Safety Dispatch Network; Upper Chichester Township (Delaware County); On-site; USD 42,000 - 72,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement benefits

Paid leave

Employee-assistance resources

Continuing education

Shift differentials

Certification incentives

Job summary

Public Safety Dispatch Network in Upper Chichester, PA seeks Police/Fire/EMS Dispatchers to coordinate emergency responses across multiple services. Duties include processing calls, verifying details, and dispatching units while following procedures and staying within training and authority.

The role involves working in a combined communications environment with potential nights, weekends, and overtime. A high school diploma is commonly required, and certifications may be needed depending on the

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Some agencies provide cross-training; others require experience in one or more dispatch disciplines before appointment.
• Public safety credentials or certifications may be required depending on the assignment.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network in Upper Chichester, PA seeks Police/Fire/EMS Dispatchers to coordinate emergency responses across multiple services. Duties include processing calls, verifying details, and dispatching units while following procedures and staying within training and authority.

The role involves working in a combined communications environment with potential nights, weekends, and overtime. A high school diploma is commonly required, and certifications may be needed depending on the