Emergency Medical Dispatcher — 24/7 Urgent Response Coordinator

Emergency Telecommunicator Services; Upper Chichester Township (Delaware County); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Upper Chichester, PA seeks an Emergency Medical Dispatcher to support urgent medical requests. You will use approved protocols to gather caller information, determine priorities, and coordinate dispatch of EMS resources.

A high school diploma or equivalent is commonly required; sponsors may offer training, and CPR certification may be required. EMT or paramedic credentials are not universal requirements; check vacancy for exact qualifications.

Qualifications

• High school diploma or equivalent commonly required.
• Employer may recruit for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification (if required)

Job description

Emergency Telecommunicator Services in Upper Chichester, PA seeks an Emergency Medical Dispatcher to support urgent medical requests. You will use approved protocols to gather caller information, determine priorities, and coordinate dispatch of EMS resources.

A high school diploma or equivalent is commonly required; sponsors may offer training, and CPR certification may be required. EMT or paramedic credentials are not universal requirements; check vacancy for exact qualifications.