911 Emergency Dispatcher: Calm, Rapid Response

Emergency Telecommunicator Services; Hindsboro (IL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional training

Job summary

Emergency Telecommunicator Services in Hindsboro, IL is seeking a 911 Emergency Dispatcher to connect callers with responders and coordinate police, fire, or medical resources according to agency procedures.

This role requires calm communication, careful attention, and the ability to manage multiple systems while verifying locations and incident details under pressure. A high school diploma or GED is commonly required, with testing and certification determined by the hiring agency.

Qualifications

• High school diploma or GED commonly required.
• Some agencies recruit entry-level applicants; testing scores, experience, and training deadlines vary by agency.
• Typing speed and accuracy, listening, and clear communication are important for this role.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and procedures.
• Enter incident information into computer-aided dispatch systems.

Skills

Accurate typing

Active listening

Clear speech

Basic computer skills

Info organization under pressure

Education

High school diploma or GED

Tools

CAD systems

Job description

Emergency Telecommunicator Services in Hindsboro, IL is seeking a 911 Emergency Dispatcher to connect callers with responders and coordinate police, fire, or medical resources according to agency procedures.

This role requires calm communication, careful attention, and the ability to manage multiple systems while verifying locations and incident details under pressure. A high school diploma or GED is commonly required, with testing and certification determined by the hiring agency.