911 Emergency Dispatcher: Calm, Critical Communications

Emergency Telecommunicator Services; Slater-Marietta (SC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Job summary

Emergency Telecommunicator Services in Slater, SC seeks an 911 Emergency Dispatcher to connect callers with police, fire, or medical responders. You will gather essential information, confirm locations, and coordinate resources following agency procedures.

The role requires calm communication, multi-system coordination, and the ability to manage shifting incident details. Candidates must meet agency testing, training, and background requirements with potential shift work and overtime as needed.

Qualifications

• High school diploma or recognized equivalency credential commonly required.
• Some agencies recruit entry-level applicants, while others require previous emergency communications experience or current certifications.
• Useful skills include accurate typing, active listening, clear speech, basic computer proficiency, and ability to organize information under pressure.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services in Slater, SC seeks an 911 Emergency Dispatcher to connect callers with police, fire, or medical responders. You will gather essential information, confirm locations, and coordinate resources following agency procedures.

The role requires calm communication, multi-system coordination, and the ability to manage shifting incident details. Candidates must meet agency testing, training, and background requirements with potential shift work and overtime as needed.