911 Emergency Dispatcher — Calm, Critical Response

911 Emergency Communications; Yreka (CA); Vor Ort; USD 52.000 - 75.000; Vollzeit

Benefits dieser Stelle

Health coverage

Retirement benefits

Paid leave

Professional training

Zusammenfassung

911 Emergency Communications in Yreka, California, is seeking skilled emergency dispatchers to connect callers with police, fire, or medical responders. The role requires calm communication, precise information gathering, and coordination across multiple systems.

Responsibilities include handling emergency and nonemergency calls, verifying locations, and relaying information according to agency procedures. Agencies may require testing, background checks, and telecommunicator certifications as

Qualifikationen

• High school diploma or equivalent required; some agencies may seek prior 911 or certification experience.
• Strong typing accuracy, active listening, and clear communication are essential.
• Ability to organize information and stay calm under pressure.

Aufgaben

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and update personnel as conditions change.
• Provide caller instructions within training and certification limits.
• Maintain accurate records and protect confidential information.

Kenntnisse

Typing

Active listening

Clear speech

Computer proficiency

Organizational skills

Ausbildung

High school diploma or GED

Tools

CAD systems

Jobbeschreibung

911 Emergency Communications in Yreka, California, is seeking skilled emergency dispatchers to connect callers with police, fire, or medical responders. The role requires calm communication, precise information gathering, and coordination across multiple systems.

Responsibilities include handling emergency and nonemergency calls, verifying locations, and relaying information according to agency procedures. Agencies may require testing, background checks, and telecommunicator certifications as