911 Emergency Dispatcher: Calm, Critical Response

Emergency Telecommunicator Services; McIntyre (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee-assistance services

Professional training

Shift differentials

Overtime compensation

Job summary

Emergency Telecommunicator Services in MC Intyre, PA seeks an Emergency Dispatcher to connect callers with police, fire, and medical responders. Responsibilities include handling emergency lines, verifying locations, and relaying critical information according to agency procedures.

Qualified applicants typically hold a high school diploma or equivalent; some agencies require prior dispatch experience or certifications.

Qualifications

• High school diploma or equivalent required; some agencies require experience or certifications.
• Typing, listening, clear speech, and ability to organize information under pressure are valuable skills.
• Familiarity with CAD systems may be preferred.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using agency procedures.
• Enter incident information into CAD systems.
• Dispatch appropriate responders as assigned.
• Monitor radio traffic and update personnel as circumstances change.
• Provide caller instructions within training and certification limits.
• Maintain accurate records and protect confidentiality.

Skills

Accurate typing

Active listening

Clear speech

Basic computer proficiency

Organizational skills

Education

High school diploma or equivalent

Tools

Computer-aided dispatch systems

Job description

Emergency Telecommunicator Services in MC Intyre, PA seeks an Emergency Dispatcher to connect callers with police, fire, and medical responders. Responsibilities include handling emergency lines, verifying locations, and relaying critical information according to agency procedures.

Qualified applicants typically hold a high school diploma or equivalent; some agencies require prior dispatch experience or certifications.