911 Emergency Dispatcher: Calm, Critical Response

911 Emergency Communications

Loveland (CO)

On-site

USD 50,000 - 70,000

Full time

5 days ago
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Benefits offered by this job

Health coverage
Retirement benefits
Paid leave
Employee assistance services
Professional training

Job summary

911 Emergency Communications in Loveland, Colorado, is seeking a dispatcher to connect callers with police, fire, and medical responders. You will gather critical information, verify locations, and coordinate responders while managing multiple communication systems.

The role requires calm, precise communication, strong listening skills, and the ability to work under pressure in a 24/7 environment. Shifts may include overnights, weekends, holidays, and overtime depending on the agency and

Qualifications

  • High school diploma or recognized equivalency commonly required.
  • Some agencies recruit entry-level applicants; others require prior emergency communications experience or current certifications.

Responsibilities

  • Answer emergency and nonemergency calls within the service area.
  • Confirm addresses, callback numbers, incident details, and safety concerns.
  • Assess call priority using approved questions and procedures.
  • Enter incident information into dispatch systems.
  • Dispatch appropriate responders when assigned to radio operations.
  • Monitor radio traffic and update personnel as circumstances change.

Skills

Typing
Active listening
Clear speech
Computer literacy

Education

High school diploma or GED

Job description

911 Emergency Communications in Loveland, Colorado, is seeking a dispatcher to connect callers with police, fire, and medical responders. You will gather critical information, verify locations, and coordinate responders while managing multiple communication systems.

The role requires calm, precise communication, strong listening skills, and the ability to work under pressure in a 24/7 environment. Shifts may include overnights, weekends, holidays, and overtime depending on the agency and

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