911 Emergency Dispatcher — Calm, Critical-Call Pro

Emergency Telecommunicator Services; Graniteville (SC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Job summary

Emergency Telecommunicator Services in Graniteville, SC seeks qualified dispatchers to handle emergency and nonemergency calls for a public safety agency. The role involves confirming locations, collecting critical details, and coordinating responders per agency procedures.

Candidates should be capable of calm communication, multitasking, and accurate data entry into CAD systems. Reading comprehension of policies and potential overtime may apply.

Qualifications

• High school diploma or equivalent commonly required.
• Some agencies recruit entry-level applicants; others require experience or certifications.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess priority using approved questions and procedures.
• Enter incident data into CAD systems.
• Dispatch responders when assigned to radio operations; monitor traffic.
• Provide caller instructions within training limits; maintain records.

Skills

Typing

Active listening

Clear speech

Computer literacy

Education

High school diploma

Tools

CAD / CAD-like dispatch systems

Job description

Emergency Telecommunicator Services in Graniteville, SC seeks qualified dispatchers to handle emergency and nonemergency calls for a public safety agency. The role involves confirming locations, collecting critical details, and coordinating responders per agency procedures.

Candidates should be capable of calm communication, multitasking, and accurate data entry into CAD systems. Reading comprehension of policies and potential overtime may apply.