911 Emergency Dispatcher: Calm, Critical Call Coordination

911 Emergency Communications; Leasburg (MO); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Job summary

911 Emergency Communications in Leasburg, MO seeks emergency dispatchers who connect callers to police, fire, or medical responders. This role requires calm communication, quick decision making, and managing multiple radio and computer systems.

You may work varied shifts, including nights and weekends, handling distressed callers, verifying locations, and maintaining accurate records per agency procedures.

Qualifications

• A high school diploma or GED is commonly required.
• Some agencies recruit entry-level applicants or have certifications.
• Testing scores and training deadlines vary by agency.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and procedures.
• Enter incident information into dispatch systems.
• Dispatch responders and monitor radio traffic as needed.
• Provide caller instructions within training limits.
• Maintain records and protect confidentiality.

Skills

Typing

Active listening

Clear speech

Multitasking

Calm under pressure

Education

High school diploma or GED

Tools

CAD systems

Job description

911 Emergency Communications in Leasburg, MO seeks emergency dispatchers who connect callers to police, fire, or medical responders. This role requires calm communication, quick decision making, and managing multiple radio and computer systems.

You may work varied shifts, including nights and weekends, handling distressed callers, verifying locations, and maintaining accurate records per agency procedures.