911 Dispatcher – Life-Saving Coordination (Gorham, NH)

911 Emergency Communications; Gorham (NH); Vor Ort; USD 48.000 - 70.000; Vollzeit

Benefits dieser Stelle

Health coverage

Retirement benefits

Paid leave

Professional training

Zusammenfassung

911 Emergency Communications in Gorham, NH is seeking disciplined Dispatchers to connect callers with responders. Responsibilities include handling emergency and nonemergency calls, verifying locations, and coordinating police, fire, and medical resources per procedures.

Requirements include calm communication, accuracy, and the ability to manage multiple systems while documenting details and maintaining records. Training and certifications may be required by the agency.

Qualifikationen

• A high school diploma or GED is commonly required.
• Strong typing, listening, and communication skills are essential.
• Ability to stay organized under pressure and manage multiple information streams.

Aufgaben

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Kenntnisse

Active Listening

Typing

Clear Communication

Multitasking

Calm Under Pressure

Ausbildung

High School Diploma

Tools

CAD Systems

Radio Operations

Jobbeschreibung

911 Emergency Communications in Gorham, NH is seeking disciplined Dispatchers to connect callers with responders. Responsibilities include handling emergency and nonemergency calls, verifying locations, and coordinating police, fire, and medical resources per procedures.

Requirements include calm communication, accuracy, and the ability to manage multiple systems while documenting details and maintaining records. Training and certifications may be required by the agency.