Fire Dispatcher: 24/7 Emergency Communications Pro

Emergency Telecommunicator Services; Gorham (IL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in Gorham, IL seeks experienced Fire Dispatchers to coordinate emergency responses and maintain critical incident information. You will handle incidents, alert resources, and communicate with responding crews in a fast-paced setting.

The role requires strong radio discipline, accurate data entry, and the ability to follow established procedures while using CAD and radio systems.

Qualifications

• High school diploma or GED is commonly required.
• Strong data entry and information organization skills.
• Clear radio communication is essential for dispatch.
• Familiarity with computer systems and maps is expected.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear radio communication

Data entry

Information organization

Education

High School Diploma or GED

Tools

CAD software

Radio systems

Maps reading

Job description

Emergency Telecommunicator Services in Gorham, IL seeks experienced Fire Dispatchers to coordinate emergency responses and maintain critical incident information. You will handle incidents, alert resources, and communicate with responding crews in a fast-paced setting.

The role requires strong radio discipline, accurate data entry, and the ability to follow established procedures while using CAD and radio systems.