911 Dispatcher in Perryville: Calm, Critical Call Handling

Emergency Telecommunicator Services; Perryville (AR); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Training opportunities

Job summary

Emergency Telecommunicator Services seeks qualified 911 emergency dispatchers for Perryville, AR. The role involves handling emergency and nonemergency calls, verifying details, and coordinating responders according to agency procedures.

Applicants should have a high school diploma, strong typing, listening, and clear communication skills, plus basic computer proficiency. Positions may require shift work and adherence to confidentiality with on-site duties.

Qualifications

• High school diploma or equivalent commonly required.
• Some agencies recruit entry-level applicants; others require experience or current certifications.
• Useful skills include accurate typing, active listening, and clear speech.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within training and certification limits.
• Maintain accurate records and protect confidential information.

Skills

Typing

Active listening

Clear speech

Computer skills

Education

High school diploma

Job description

Emergency Telecommunicator Services seeks qualified 911 emergency dispatchers for Perryville, AR. The role involves handling emergency and nonemergency calls, verifying details, and coordinating responders according to agency procedures.

Applicants should have a high school diploma, strong typing, listening, and clear communication skills, plus basic computer proficiency. Positions may require shift work and adherence to confidentiality with on-site duties.