911 DISPATCHER- FULL TIME

County of Monroe; Monroe (MI); On-site; USD 2,845,000 - 4,052,000; Full time

Job summary

County of Monroe is seeking a POAM Communication Specialist in the Central Dispatch unit. Under supervision of a Communications Supervisor, the role receives calls for police, fire and EMS and dispatches them to correct agencies.

The position is wage at $25.03 per hour, Tier 1, Step 1. Requirements include a high school diploma or equivalent, data entry and computer use experience preferred, and prior public safety dispatch experience desired.

Qualifications

• Education: High school diploma or equivalent.
• Experience: Data entry and computer use experience preferred; prior work in public safety dispatching desired.

Responsibilities

• Receive requests for police, fire and emergency medical assistance and dispatch to appropriate agencies.

Skills

Data entry

Computer use

Public safety dispatch

Communication

Education

High School Diploma/Equivalent

Tools

LEIN/NICI access

Dispatch consoles

Job description

Department

Central Dispatch

Affiliation

POAM Communication Specialist

Wage

$25.03 per hour (POAM Comm. Spec., Tier 1, Step 1)

General Summary

Under the supervision of a Communications Supervisor, the purpose of this position is to receive requests for police, fire and emergency medical assistance from the public and dispatch these requests to the appropriate agencies.

Employment Qualifications

Education: High school diploma or equivalent.

Experience: Data entry and computer use experience preferred; prior work experience with public safety dispatching desired.

Licenses And Certifications

• Must possess a valid driver’s license.
• Must maintain performance certifications and minimum training standards required by State and Federal guidelines.
• Within 24 months from date of hire, shall complete Module Two, a 40-hour telecommunicator training course approved by the State 9-1-1 Numbers Committee.

Other Requirements

• Must complete Michigan LEIN operator training.
• Maintain LEIN/NICI fingerprint clearance.
• Pursue continuous professional development for current trends in communications/dispatch and emergency service practices.