911 Dispatcher: Calm, Quick-Response to Emergencies

911 Emergency Communications; Dry Branch (WV); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance program

Professional training

Job summary

911 Emergency Communications in Drybranch, WV seeks trained dispatchers to connect callers with police, fire, and EMS as urgent situations arise. The role emphasizes calm communication, precise information gathering, and rapid coordination across multiple systems.

Responsibilities include verifying locations, recording details, prioritizing calls, and relaying information to responders. A high school diploma or GED is commonly required, with testing and certifications varying by agency.

Qualifications

• High school diploma or GED commonly required.
• Typing, listening, clear speech and basic computer proficiency are useful.
• Ability to organize information under pressure and follow agency procedures.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, and incident details.
• Assess call priority using agency procedures.
• Enter incident information into dispatch systems.
• Dispatch responders when assigned to radio operations.
• Monitor radio traffic and update responders as needed.
• Provide caller instructions within training limits.
• Maintain accurate records and protect confidentiality.

Skills

Typing

Active listening

Clear speech

Basic computer skills

Information organization

Education

High school diploma or GED

Job description

911 Emergency Communications in Drybranch, WV seeks trained dispatchers to connect callers with police, fire, and EMS as urgent situations arise. The role emphasizes calm communication, precise information gathering, and rapid coordination across multiple systems.

Responsibilities include verifying locations, recording details, prioritizing calls, and relaying information to responders. A high school diploma or GED is commonly required, with testing and certifications varying by agency.