911 Dispatcher: Calm, Precise Emergency Communications

County Emergency Communications; Annandale-on-Hudson (NY); Vor Ort; USD 48.000 - 70.000; Vollzeit

Zusammenfassung

County Emergency Communications in Annandale-on-Hudson, NY seeks 911 Emergency Dispatchers to connect callers with police, fire, or medical responders. You may handle emergency and non-emergency calls, verify locations, and coordinate multiple radio and CAD systems.

The job requires calm communication, quick decision making, and the ability to work varied shifts including nights, weekends, and overtime. A high school diploma is common; certifications and testing may be required.

Qualifikationen

• High school diploma or equivalent commonly required.
• Some agencies recruit entry-level applicants.
• Current certifications may be required depending on agency.

Aufgaben

• Answer emergency and non-emergency calls within the service area.
• Confirm addresses, callback numbers, and incident details.
• Assess priority using approved questions and procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch responders and monitor ongoing radio communications.
• Maintain accurate records and protect confidentiality.

Kenntnisse

Typing

Active Listening

Clear Speech

Computer Proficiency

Information Organization

Ausbildung

High School Diploma

Tools

CAD systems

Jobbeschreibung

County Emergency Communications in Annandale-on-Hudson, NY seeks 911 Emergency Dispatchers to connect callers with police, fire, or medical responders. You may handle emergency and non-emergency calls, verify locations, and coordinate multiple radio and CAD systems.

The job requires calm communication, quick decision making, and the ability to work varied shifts including nights, weekends, and overtime. A high school diploma is common; certifications and testing may be required.