911 Dispatcher: Calm, Critical Communications

Emergency Telecommunicator Services; Manassa (CO); Sur place; USD 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Health coverage

Paid leave

Professional training

Résumé du poste

Emergency Telecommunicator Services serves Conejos, CO, seeking dedicated 911 Emergency Dispatchers to join the public safety network. You will answer emergency and nonemergency calls, verify locations, document details, and coordinate responders per agency procedures.

Responsibilities include assessing call priority, entering data into dispatch systems, and maintaining accurate records while protecting confidentiality.

Qualifications

• High school diploma or GED commonly required.
• Some agencies recruit entry-level applicants or require certifications.

Responsabilités

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, and incident details.
• Assess call priority using approved questions and procedures.
• Enter incident information into dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update personnel as circumstances change.
• Provide caller instructions within training and certification limits.
• Maintain accurate records and protect confidential information.

Connaissances

Typing

Active listening

Clear speech

Basic computer proficiency

Organize information

Formation

High school diploma or GED

Description du poste

Emergency Telecommunicator Services serves Conejos, CO, seeking dedicated 911 Emergency Dispatchers to join the public safety network. You will answer emergency and nonemergency calls, verify locations, document details, and coordinate responders per agency procedures.

Responsibilities include assessing call priority, entering data into dispatch systems, and maintaining accurate records while protecting confidentiality.