911 Dispatch Specialist — Public Safety & CAD

Mahaskacountyia; Oskaloosa (IA); Hybrid; USD 32,000 - 52,000; Full time

Job summary

Mahaska County 911 Communications is seeking applicants to train as full-time and part-time Emergency Communications Telecommunicator for law enforcement, fire, and medical emergencies. This position involves answering, receiving, transferring, and dispatching messages over a CAD system and public safety radio.

Applicants must be at least 18 with a high school diploma or GED, pass a written test, and complete NCIC, ILEA telecommunicator training, EMT certification, CPR, and other courses within

Qualifications

• Must be 18 years or older with a high school diploma or GED.
• Pass a written test; on-the-job training provided.
• Ability to multi-task with strong customer service and listening skills.
• Demonstrate strong work ethic and teamwork; shift work including weekends/overnights/holidays.
• Complete NCIC, ILEA telecommunicator training, EMT certification, CPR within specified timelines.

Responsibilities

• Answer, receive, transfer, and dispatch messages over CAD and public safety radio systems.
• Support law enforcement, fire, and medical emergency communications as part of a team.

Skills

Multitasking

Customer service

Active listening

Teamwork

Shift work

Education

High school diploma or GED

NCIC certification

ILEA telecommunicator training

Emergency Medical Dispatcher certification

CPR certification

Job description

Mahaska County 911 Communications is seeking applicants to train as full-time and part-time Emergency Communications Telecommunicator for law enforcement, fire, and medical emergencies. This position involves answering, receiving, transferring, and dispatching messages over a CAD system and public safety radio.

Applicants must be at least 18 with a high school diploma or GED, pass a written test, and complete NCIC, ILEA telecommunicator training, EMT certification, CPR, and other courses within