Telecommunicator

Mahaskacountyia; Oskaloosa (IA); Hybrid; USD 32,000 - 52,000; Full time

Job summary

Mahaska County 911 Communications is seeking applicants to train as full-time and part-time Emergency Communications Telecommunicator for law enforcement, fire, and medical emergencies. This position involves answering, receiving, transferring, and dispatching messages over a CAD system and public safety radio.

Applicants must be at least 18 with a high school diploma or GED, pass a written test, and complete NCIC, ILEA telecommunicator training, EMT certification, CPR, and other courses within

Qualifications

• Must be 18 years or older with a high school diploma or GED.
• Pass a written test; on-the-job training provided.
• Ability to multi-task with strong customer service and listening skills.
• Demonstrate strong work ethic and teamwork; shift work including weekends/overnights/holidays.
• Complete NCIC, ILEA telecommunicator training, EMT certification, CPR within specified timelines.

Responsibilities

• Answer, receive, transfer, and dispatch messages over CAD and public safety radio systems.
• Support law enforcement, fire, and medical emergency communications as part of a team.

Skills

Multitasking

Customer service

Active listening

Teamwork

Shift work

Education

High school diploma or GED

NCIC certification

ILEA telecommunicator training

Emergency Medical Dispatcher certification

CPR certification

Job description

Mahaska County 911 Communications is seeking applications from qualified applicants to train as full-time and part-time Emergency Communications Telecommunicator for law enforcement, fire, and medical emergencies. This position will be responsible for specialized work in answering, receiving, transferring, and dispatching messages over a computer-aided dispatch (CAD) system and public safety radio communications system.

Qualifications

Must be at least 18 years of age or older and possess a high school diploma or GED. Applicants will also be required to pass a written test. Prior experience is preferred, however thorough on the job training is provided. Must be able to multi-task, have great customer service skills, good listening skills. Strong work ethic and dedication to teamwork is a must. Shift work mandatory, which includes weekends, overnights and holidays.

Special Requirements

Must reside within 25 miles of Oskaloosa within six months of hire unless waived or extended by the 911 Service Board. Within 6 months of hire, complete NCIC certification. Within one year of hire, complete ILEA telecommunicator training as well as Emergency Medical Dispatcher certification, CPR, and other courses.

Applicants must pass an in?depth criminal background check and a drug screen.