Telecommunicator

Mahaska County; Oskaloosa, Northern (IA, KY); On-site; USD 36,000 - 48,000; Full time

Job summary

Mahaska County 911 Communications seeks qualified applicants for Emergency Communications Telecommunicator roles in a 24/7 environment. The position involves answering and dispatching messages via CAD and public safety radio systems for police, fire and medical emergencies.

Requirements include being 18+, having a HS diploma or GED, passing a written test, and completing on-the-job training. Shift work includes weekends, overnights, and holidays; residence within 25 miles of Oskaloosa within six

Qualifications

• Must be at least 18 years old and have a high school diploma or GED.
• Pass a written test; on-the-job training provided.
• Must be able to multi-task with strong customer service and teamwork.

Responsibilities

• Answer, receive, transfer and dispatch messages using CAD and radio systems.
• Support law enforcement, fire and medical emergency communications.

Skills

Multitasking

Customer service

Active listening

Teamwork

Education

High School Diploma or GED

Tools

CAD system

Public safety radio

Job description

Mahaska County 911 Communications is seeking applications from qualified applicants to train as full-time and part-time Emergency Communications Telecommunicator for law enforcement, fire, and medical emergencies. This position will be responsible for specialized work in answering, receiving, transferring, and dispatching messages over a computer-aided dispatch (CAD) system and public safety radio communications system.

Qualifications

Must be at least 18 years of age or older and possess a high school diploma or GED. Applicants will also be required to pass a written test. Prior experience is preferred, however thorough on the job training is provided. Must be able to multi-task, have great customer service skills, good listening skills. Strong work ethic and dedication to teamwork is a must. Shift work mandatory, which includes weekends, overnights and holidays.

Special Requirements

Must reside within 25 miles of Oskaloosa within six months of hire unless waived or extended by the 911 Service Board. Within 6 months of hire, complete NCIC certification. Within one year of hire, complete ILEA telecommunicator training as well as Emergency Medical Dispatcher certification, CPR, and other courses.

Applicants must pass an in?depth criminal background check and a drug screen. Applications must be received by October 6, 2026 close of business day. Applications can be picked up at the 911 Center or, on theMahaskaready website or on the Mahaska County website.