911 Dispatch Specialist — Fast-Paced Emergency Ops

City of Sioux Falls; Sioux Falls (SD); In loco; USD 39.000 - 43.000; Tempo pieno

Vantaggi offerti da questo lavoro

Sign-on Bonus

Shift differential

Descrizione del lavoro

City of Sioux Falls is seeking an Emergency Communications Operator to handle 911-type and non-emergency calls in a fast-paced public safety environment.

Starting wage is $28.53–$30.93 hourly (2027), with a $3,000 sign-on bonus and a $0.75 shift differential for evenings and nights. Successful candidates will complete a six-month training program and pursue ongoing professional development.

Competenze

• Eligible for SD POST certification; high school diploma or GED.
• Experience in emergency dispatch or similar role preferred but training provided.
• Ability to pass keyboarding, listening, and written exams during the process.

Mansioni

• Answer emergency and non-emergency calls and determine necessary response.
• Dispatch responders; monitor status and location of units.
• Process NCIC data and perform data entry for law enforcement requests.
• Maintain records and logs of radio transmissions and calls.
• Operate radio, telephone and computer equipment for information updates.
• Contribute to meetings, provide feedback, and mentor peers when needed.
• Perform tactical dispatch and training duties as assigned.
• Complete duties and tasks related to the role.

Conoscenze

Emergency dispatch

EMD/MPDS protocols

Keyboarding

Radio/telephone comms

Multi-tasking

Decision making

Maps interpretation

Team collaboration

Confidentiality

Formazione

High school diploma or GED

Certification eligibility (SD POST)

Strumenti

NCIC data entry

Descrizione del lavoro

City of Sioux Falls is seeking an Emergency Communications Operator to handle 911-type and non-emergency calls in a fast-paced public safety environment.

Starting wage is $28.53–$30.93 hourly (2027), with a $3,000 sign-on bonus and a $0.75 shift differential for evenings and nights. Successful candidates will complete a six-month training program and pursue ongoing professional development.