911 Call Taker: Start a Vital Public Safety Career

Regional 911 Intake Solutions; Dunnsville (VA); In loco; USD 32.000 - 46.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Retirement contributions

Paid leave

Descrizione del lavoro

Regional 911 Intake Solutions in Dunnsville, VA is seeking a dedicated 911 Call Taker to handle emergency and nonemergency lines, verify locations, and document critical information for response teams. Training and certification are required for pre-arrival instructions and essential functions.

The role emphasizes active listening, precise typing, and clear verbal communication as part of a structured procedure, with assessments determined by the employing agency.

Competenze

• High school diploma or equivalent required; dispatch experience not mandatory.
• Strong listening skills and ability to follow procedures and handle stressful situations.
• Ability to type accurately and communicate clearly over the phone.

Mansioni

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller's callback information.
• Enter details into call-processing or dispatch software accurately.
• Forward incident information promptly to dispatch functions.
• Provide pre-arrival instructions only within training scope.

Conoscenze

Active listening

Accurate typing

Verbal communication

Formazione

High school diploma

Strumenti

Dispatch software

Descrizione del lavoro

Regional 911 Intake Solutions in Dunnsville, VA is seeking a dedicated 911 Call Taker to handle emergency and nonemergency lines, verify locations, and document critical information for response teams. Training and certification are required for pre-arrival instructions and essential functions.

The role emphasizes active listening, precise typing, and clear verbal communication as part of a structured procedure, with assessments determined by the employing agency.