911 Call Taker: Start a Critical Public Service

National Public Safety Careers; Soddy-Daisy (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Continuing training

Job summary

National Public Safety Careers seeks a 911 Call Taker in Daisy, GA to handle emergency and nonemergency calls, verify locations, and document information for responders. You will follow scripted questions, enter data into dispatch systems, and coordinate with dispatch teams to relay critical details quickly.

Applicants typically have a high school diploma, strong listening and typing skills, and the ability to remain calm under pressure while providing accurate information and instructions.

Qualifications

• High school diploma or equivalent required.
• Candidate should have strong listening and typing skills.
• Ability to follow structured procedures and communicate clearly.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines
• Confirm the incident location and caller’s callback information
• Use approved questions to identify the nature and urgency of the situation
• Enter accurate details into call-processing or dispatch software
• Forward incident information promptly to the appropriate dispatch function
• Help distressed callers focus on essential questions and instructions
• Use approved language-access and accessibility resources when needed
• Provide authorized pre-arrival instructions only within training and certification

Skills

Listening skills

Typing accuracy

Verbal communication

Procedural compliance

Education

High school diploma or equivalent

Tools

Dispatch software

Job description

National Public Safety Careers seeks a 911 Call Taker in Daisy, GA to handle emergency and nonemergency calls, verify locations, and document information for responders. You will follow scripted questions, enter data into dispatch systems, and coordinate with dispatch teams to relay critical details quickly.

Applicants typically have a high school diploma, strong listening and typing skills, and the ability to remain calm under pressure while providing accurate information and instructions.