911 Call Taker: Ashland Public Safety Communicator

Public Safety Dispatch Network; Ashland (LA); Vor Ort; USD 32.000 - 45.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Zusammenfassung

Public Safety Dispatch Network is seeking 911 Call Takers in Ashland, Louisiana. The role involves handling emergency and nonemergency calls, confirming locations, and documenting details for dispatch coordination.

Assistance with certifications and background checks is typical. Candidates should have a high school diploma or equivalent, with customer service experience beneficial. Hiring agency determines specific requirements and schedules.

Qualifikationen

• High school diploma or recognized equivalent.
• Customer service or call center experience helpful, prior dispatch experience not always required.

Aufgaben

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s contact information.
• Use approved questions to identify urgency and nature of the situation.
• Enter details into call-processing or dispatch software accurately.
• Forward incident information promptly to the appropriate dispatch function.
• Provide approved pre-arrival instructions only within training and certification.

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Public Safety Dispatch Network is seeking 911 Call Takers in Ashland, Louisiana. The role involves handling emergency and nonemergency calls, confirming locations, and documenting details for dispatch coordination.

Assistance with certifications and background checks is typical. Candidates should have a high school diploma or equivalent, with customer service experience beneficial. Hiring agency determines specific requirements and schedules.