9-1-1 Dispatch Specialist (Trainee) — Public Safety

Morris County Communications Center; Parsippany-Troy Hills (NJ); On-site; USD 50,000 - 67,000; Full time

Benefits offered by this job

Paid vacation

Sick leave

Float holiday time

On-the-job training

Health benefits

Pension benefits

Overtime opportunities

Job summary

The County of Morris is seeking a Public Safety Tele communicator Trainee to join the Communications Division in Morris County. Responsibilities include answering 9-1-1 and non-emergency calls, dispatching personnel, and recording information from radio communications.

Ideal candidates must stay calm under pressure, communicate clearly, multitask, and complete a criminal background check and pre-employment psychological assessment.

Qualifications

• Remain calm under pressure.
• Communicate clearly both orally and in writing.
• Multi-task and type proficiently.
• Exercise good judgement and make sound decisions quickly in emergencies.
• Must maintain professionalism and confidentiality.

Responsibilities

• Answering 9-1-1 police, fire and EMS calls, including non-emergency lines.
• Dispatching personnel and equipment per procedures.
• Receiving and recording information from two-way radio communications (CJIS/NCIC access).
• Monitoring radio talk groups and multiple lines to coordinate public safety responses.

Skills

Calm under pressure

Clear communication

Multitasking

Judgement

Professionalism

Education

High School Diploma or equivalent

Job description

The County of Morris is seeking a Public Safety Tele communicator Trainee to join the Communications Division in Morris County. Responsibilities include answering 9-1-1 and non-emergency calls, dispatching personnel, and recording information from radio communications.

Ideal candidates must stay calm under pressure, communicate clearly, multitask, and complete a criminal background check and pre-employment psychological assessment.