Public Safety Dispatcher Trainee — Start Your 911 Career

County of Bucks; Doylestown (Bucks County); On-site; USD 40,000 - 48,000; Full time

Job summary

County of Bucks is seeking a Dispatcher Trainee to begin a comprehensive training program in Emergency Communications. You will learn telecommunication duties and complete required modules to qualify for a Dispatcher I position.

Successful completion includes certifications in APCO, CPR, hazardous materials recognition, and FEMA IS-700/IS-100, with on-the-job training and evaluations guiding progression.

Qualifications

• Typing at least 30 WPM with accuracy.
• Ability to read, write and speak English clearly.
• Must obtain and maintain CLEAN access.

Responsibilities

• Complete training modules for Dispatcher I duties.
• Finish APCO Basic Telecommunicator and Emergency Medical Dispatch training.
• Complete CPR training (AHA Healthcare Provider).
• Complete Hazardous Materials Recognition modules.
• Complete dispatch simulations and on-the-job training.
• Finish IS-700 and IS-100 FEMA IS training.
• Achieve satisfactory testing/evaluation during training.
• Upon completion perform Dispatcher I duties and report anomalies.
• Abide by county policies and safety rules.
• Interact tactfully with public and system users during training.

Skills

Typing 30 WPM

Clear communication

Education

High school diploma or equivalent

Job description

County of Bucks is seeking a Dispatcher Trainee to begin a comprehensive training program in Emergency Communications. You will learn telecommunication duties and complete required modules to qualify for a Dispatcher I position.

Successful completion includes certifications in APCO, CPR, hazardous materials recognition, and FEMA IS-700/IS-100, with on-the-job training and evaluations guiding progression.