7428 Temporary Staff: PROGRAM ASSISTANT

Greenville Technical College; Greenville, Northern (SC, KY); Hybrid; USD 25,000 - 30,000; Part time

Job summary

Greenville Technical College is seeking a part-time Program Assistant to support the CC-Call Center and Continuing Education registration activities. The role emphasizes accurate data handling, responsive communication, and efficient administrative workflows.

In this position you will respond to student inquiries, assist with registration processes, process payments, and help manage data using SIS/CRM systems. The team values professionalism and clear, helpful student interactions.

Qualifications

• Requires a high school diploma or equivalent; a bachelor's degree may substitute for experience.
• Proven administrative experience and ability to handle customer inquiries in a higher-ed setting.

Responsibilities

• Provide administrative and customer service support for the Customer Care Team, with a focus on Continuing Education registration.
• Respond to student inquiries via email, phone, or in-person interactions.
• Assist with Continuing Education registration intake, payments, documentation review, lead tracking, and follow-up.
• Collect, organize, enter, and maintain accurate data related to Continuing Education enrollment activity.

Skills

Administrative support

Customer service

Data entry

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Excel

SIS/CRM systems

Job description

APPLICATION CLOSING DATE: 10/18/2026
Classification Code AH30 / Slot 0000

For ALL Faculty Positions - An unofficial/student copy of your transcript must be submitted along with your on-line application if the position you are applying for requires a degree and/or certificate. Official transcripts are required when you begin employment.

For Staff Positions - If you are applying for a position that requires a degree and/or certificate, an official transcript will be required when you begin employment.

***International transcripts must be evaluated through World Education Services***

If you are applying for a position that requires current Licensures/Certificates- a copy must be submitted along with your on-line application. Official current licensures/certificates will be required when you begin employment.

Please feel free to submit any electronic documents with your on-line application as an attachment.

ANTICIPATED SALARY RANGE: Temporary Staff Pay Rate

HOURS: 25 hours/week

CAMPUS: Thomas E. Barton Campus

GENERAL RESPONSIBILITIES

In this challenging role, you will be supporting the CC-Call Center department at Greenville Technical College.

Undergeneral supervision,the Program Assistant provides administrative and customer service support forGreenville Technical College’s Customer Care Team, with a focus on ContinuingEducation registration support. Activities of the position include:

• Provide administrative and customer service support for Greenville Technical College’s Customer Care Team, with a focus on Continuing Education registration support.
• Respond to student inquiries through multiple communication methods, including email, phone, TDX ticket, and in-person interactions.
• Assist with Continuing Education registration intake, payment processing, documentation review, lead tracking, and follow-up.
• Collect, organize, enter, and maintain accurate data related to Continuing Education enrollment activity.
• Use Microsoft Office, Excel, and Modern Campus/SIS systems to support administrative functions, data tracking, communication, and reporting needs.
• Coordinates supply replenishment and printing needs for CE Conversation Room.
• Exercise sound judgment, poise, tact, diplomacy, and professionalism when interacting with students, staff, and external partners.
• Apply analytical and problem-solving skills to address routine administrative concerns and identify issues that require escalation to the Lead CE Registration Administrative Coordinator I.

This position is a part-time temporary staff role in the Customer Care Team not to exceed 25 hours/week.

Greenville Technical College is one of the largest institutions of higher learning in South Carolina and we invite you to consider becoming a part of our team!

MINIMUM QUALIFICATIONS

A high school diploma and relevant program experience. A bachelor's degree may be substituted for the required program experience.

PREFERRED QUALIFICATIONS

Bachelor's degree in a related field plus one (1) year relevant program experience; or associate's degree in a related field plus three (3) years relevant program experience; or HS diploma plus five (5) years relevant program experience. Must have strong administrative experience and be able to demonstrate skill with Microsoft Office, Excel, and database (SIS/CRM) in a higher ed or business setting. A comprehensive knowledge of data collection and the ability to communicate effectively via multiple communication methods (email, phone, person to person). Possess a high degree of interpersonal skills with demonstrated poise, tact, and diplomacy. Has demonstrable ability to utilize analytical and problem solving skills when addressing solutions of administrative concern.

Greenville Technical College is an Equal Opportunity/Affirmative Action Employer Minorities/Females/Disabled/Veterans are encouraged to apply (EOE/AA/M/F/D/V)

It is the policy of Greenville Technical College, in accordance with applicable laws, to recruit, hire, train, and promote people throughout all college levels, without regard to race, color, religion, sex, age, disability, sexual orientation, or national origin, or any other basis prohibited by applicable law. All employment decisions shall be consistent with the principle of equal employment opportunity.

*Greenville Technical College is a tobacco‑free institution*