SUMMARY: Under direct supervision, process all incoming orders from Sales force, customers, and BAKEMARK affiliates as assigned.
ESSENTIALDUTIESANDRESPONSIBILITIES
- DownloadPSPordersintoNDSsystemafterreviewand correctionofROEEditList.
- Whennecessary,manuallyenterordersintoNDSorPSPsystem.
- Reviews andcorrectsOrderFileStatusReport.Transfersorderfileforrouting.
- Notifycustomersorsalesreps.ofcustomeritem“outs”.
- EnsuresCOAs, andSpecSheetsareprovidedtoCustomers as necessary.
- Dailyinvoicingofcreditmemos.
- CreditandCollectionsAnswerstelephone anddirectcallstoappropriateperson.
- Researchcustomer,SalesRepandBAKEMARKAffiliateinquiries.
- BackuptoWill-Callandotherpositionsas directed bySupervisor.
- ProvideSalesRepresentativevacationrelief.
- Files documents asdirected.
- Assist Office Supervisor with back-office duties as needed; such as cash handling and NDS data input.
- Treatallcustomers both externalandinternalwith dignityandrespect.
- Adheretoallcompanypolicies, proceduresandsafetyrulesas statedintheEmployeeHandbookand otherwise postedorcommunicated.
- Otherdutieswillbeassigned as neededtomeetcompanygoals and objectives.
Qualifications
- High school diploma or equivalent
- 1–3 years of administrative experience (manufacturing or warehouse preferred)
- Proficiency in Microsoft Office (Excel required)
- Experience with inventory systems a plus
- Strong attention to detail and organizational skills