600050 - Manager, Key Accounts

BakeMark; Illinois; Sur place; USD 70 000 - 90 000; Plein temps

Résumé du poste

BakeMark in Illinois is seeking a strategic Key Account Manager to oversee and grow relationships with our most valuable clients. You will understand client needs, deliver tailored solutions, and drive long-term business success through exceptional service and account management.

The role requires strong communication and negotiation, the ability to manage multiple accounts, and collaboration with marketing, product, and operations to expand account value and monitor performance.

Qualifications

• Bachelor’s degree in business, Marketing, or related field.
• 3–5 years of account management or sales experience.
• Strong communication, negotiation, and interpersonal skills.
• Ability to manage multiple accounts and priorities.

Responsabilités

• Serve as the primary point of contact for assigned key accounts
• Develop deep understanding of client goals, challenges, and industry trends
• Build and maintain strong, long-term relationships with decision makers and stakeholders
• Identify opportunities to upsell, cross-sell, and expand account value
• Collaborate with internal teams (e.g., marketing, product, operations) to deliver customized solutions
• Monitor account performance, track KPIs, and prepare regular reports
• Resolve issues promptly and ensure client satisfaction
• Negotiate contracts, renewals, and pricing agreements
• Stay informed about competitors and market dynamics

Connaissances

Account management

Communication

Negotiation

Prioritization

Formation

Bachelor's degree

Description du poste

Summary: We are seeking a strategic and client-focused Key Account Manager to oversee and grow relationships with our most valuable clients. This role is responsible for understanding client needs, delivering tailored solutions, and driving long-term business success through exceptional service and account management.

Responsibilities:

• Serve as the primary point of contact for assigned key accounts
• Develop deep understanding of client business goals, challenges, and industry trends
• Build and maintain strong, long-term relationships with decisionmakers and stakeholders
• Identify opportunities to upsell, cross-sell, and expand account value
• Collaborate with internal teams (e.g., marketing, product, operations) to deliver customized solutions
• Monitor account performance, track KPIs, and prepare regular reports
• Resolve issues promptly and ensure client satisfaction
• Negotiate contracts, renewals, and pricing agreements
• Stay informed about competitors and market dynamics

Skills & Qualifications:

• Bachelor’s degree in business, Marketing, or related field
• Proven experience in account management, sales, or client services (typically 3–5 years)
• Strong communication, negotiation, and interpersonal skills
• Ability to manage multiple accounts and prioritize effectively