5-Star Service Writer - Auto & Diesel Center

Sapp Bros, Inc.; Harrisonville (MO); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health Insurance

Disability

Referral Program

On-Demand Pay

Paid Time Off

Paid Holidays

Uniform & Footwear

Employee Assistance

Tuition Reimbursement

Gas/Diesel Discounts

Store Discounts

Career Advancement

Job summary

Sapp Bros., Inc. invites experienced Service Writers to join our service team at Harrisonville, MO. You will greet customers, write service tickets, and deliver 5-Star customer service in a fast-paced diesel maintenance shop.

Responsibilities include maintaining customer relationships, coordinating with technicians, processing work orders, stocking and inventory, and supporting fleet accounts. We offer competitive pay and benefits.

Qualifications

• Basic math skills required.
• Good typing skills required.
• Ability to use computer applications and adding machines.

Responsibilities

• Builds strong customer relationships and ensures prompt, courteous, and effective assistance.
• Communicates with customers from initial contact through completion of maintenance.
• Maintains and contributes to efficient throughput of assigned jobs.
• Assigns work orders to the proper technicians to ensure quality work.
• Performs parts deliveries and supports inventory management.

Skills

Basic math

Typing

Computer applications

Education

High School Diploma or GED

Job description

Sapp Bros., Inc. invites experienced Service Writers to join our service team at Harrisonville, MO. You will greet customers, write service tickets, and deliver 5-Star customer service in a fast-paced diesel maintenance shop.

Responsibilities include maintaining customer relationships, coordinating with technicians, processing work orders, stocking and inventory, and supporting fleet accounts. We offer competitive pay and benefits.