5-Star Member Experience Desk Attendant

Sportime | John McEnroe Tennis Academy; New York (NY); On-site; USD 43,200 - 52,800; Full time

Benefits offered by this job

Complimentary Sportime membership

Health, dental, and vision insurance

401k Plan with employer match

Job summary

Sportime | John McEnroe Tennis Academy is seeking a dedicated individual to oversee the front desk operations, assisting members and prospects both in person and over the phone. This full-time role requires excellent customer service skills and the ability to handle various responsibilities effectively.

The position offers a competitive hourly wage of $24.00, along with a range of benefits including health insurance, retirement plans, and complimentary membership access.

Qualifications

• Demonstrated knowledge of SPORTIME programs, services, policies and procedures.
• Ability to explain all lessons, programs, memberships and promotions.
• Ability to develop constructive and cooperative relationships.

Responsibilities

• Establish rapport with all members and guests.
• Competency in all APTUS functions.
• Responsible for following closing procedures.

Skills

Customer service skills

Solid computer skills (Microsoft applications)

Ability to multi-task

Ability to communicate verbally and in writing

Ability to work under pressure

Education

High school diploma or equivalent

Job description

Sportime | John McEnroe Tennis Academy is seeking a dedicated individual to oversee the front desk operations, assisting members and prospects both in person and over the phone. This full-time role requires excellent customer service skills and the ability to handle various responsibilities effectively.

The position offers a competitive hourly wage of $24.00, along with a range of benefits including health insurance, retirement plans, and complimentary membership access.