5-Star Bellman & Guest Concierge (Front Desk)

Harwood Hospitality Group; Dallas (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Harwood Hospitality Group is looking for a Doorman/Bellman to greet and assist guests at Hôtel Swexan. This role is crucial in delivering exceptional service, maintaining the luxury level expected in a 5-Star environment. Responsibilities include managing guest traffic, maintaining cleanliness in the lobby, and ensuring safety.

Applicants should possess excellent customer service skills, have a high school diploma, and be capable of lifting up to 75lbs. This is an opportunity to be part of a dedicated Front Office team.

Qualifications

• Ability to lift up to 75lbs.
• Willingness to stand and walk for long periods.
• Skills in kneeling, crouching, bending, and stooping.

Responsibilities

• Deliver and maintain Forbes 5-Star level of service.
• Welcome guests in a friendly manner at all times.
• Maintain cleanliness of entrance, lobby, and elevators.
• Ensure safety and security for guests.
• Assist guests with their luggage and packages.

Skills

Customer service skills

Problem-solving skills

Multi-tasking skills

Education

High school diploma or equivalent related experience

Job description

Harwood Hospitality Group is looking for a Doorman/Bellman to greet and assist guests at Hôtel Swexan. This role is crucial in delivering exceptional service, maintaining the luxury level expected in a 5-Star environment. Responsibilities include managing guest traffic, maintaining cleanliness in the lobby, and ensuring safety.

Applicants should possess excellent customer service skills, have a high school diploma, and be capable of lifting up to 75lbs. This is an opportunity to be part of a dedicated Front Office team.