3rd Shift Operations Manager

The Restaurant Store

Camp Hill (Cumberland County)

On-site

USD 45,000 - 65,000

Full time

4 hours ago

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Benefits offered by this job

Medical

Vision

Dental

PTO

Paid Maternity Leave

Paid Parental Leave

Life Insurance

Disability

Dependent Care FSA

401(k) matching

Employee Assistance Program

Wellness Incentives

Company Discounts

AT&T & Verizon Discount

Bonus Opportunities

Accident Insurance

Critical Illness Insurance

Adoption Assistance

Job summary

The Restaurant Store is seeking an Operations Manager to oversee merchandising and in-store marketing for a retail branch. Under the Branch Manager, you will drive operational goals through effective marketing and in-store design that aligns with sales, purchasing, and inventory teams.

Entry-level to trained on the job, this role emphasizes merchandising management, cross-functional coordination, and maintaining store standards. Strong communication and organizational skills are essential.

Qualifications

Proficiency with MS Office (Outlook, Word, Excel, PowerPoint).
Experience with CRM systems and project management tools.
Strong analytical and problem-solving skills.
Excellent verbal and written communication.

Responsibilities

Optimize sales based on effective product placement throughout the branch location.
Conduct ongoing analysis to plan and challenge product allocation within the branch location.
Ensure a high level of organization and neatness while completing daily merchandising tasks.
Manage monthly front-of-store resets that highlight sales items in an effective manner.
Complete all four components of the Weekly Report in a timely manner.
Communicate effectively with the Inventory Department to merchandising space within the branch location.
Communicate effectively with the Sales Department to alert customers when new or requested items are available in-store.
Communicate with Branch / Assistant Branch Manager to support the safety and maintenance of the building and equipment.
Manage customer sales issues as needed.
Support the development and training needs of the local team related to merchandising management.
Support the growth and utilization of TRS.com across our customer base.
Maintain the overall cleanliness of the store.

Skills

MS Office

CRM systems

Project management tools

Analytical skills

Verbal and written communication

Time management

Tools

CRM systems

Project management tools

Job description

Job Summary

The Operations Manager with The Restaurant Store is responsible for managing the merchandising and physical marketing of all items for a retail branch location. Under direction of the Branch Manager, the Operations Manager is responsible for accomplishing a variety of operational goals through effective marketing and in-store design strategies that align with the goals of our sales, purchasing, and inventory teams. This position starts entry level and will be trained on the job.

Job Summary

Responsibilities

Optimize sales based on effective product placement throughout the branch location
Conduct ongoing analysis to plan and challenge product allocation within the branch location
Ensure a high level of organization and neatness while completing daily merchandising tasks
Manage monthly front-of-store resets that highlight sales items in an effective manner
Complete all four components of the Weekly Report in a timely manner
Communicate effectively with the Inventory Department to merchandising space within the branch location
Communicate effectively with the Sales Department to alert customers when new or requested items are available in-store
Communicate with Branch / Assistant Branch Manager to support the safety and maintenance of the building and equipment
Manage customer sales issues as needed
Support the development and training needs of the local team related to merchandising management
Support the growth and utilization of TRS.com across our customer base
Maintain the overall cleanliness of the store

Physical Requirements

Work is performed while standing and/or walking, up to and including 9 hours/day.
Requires the ability to communicate effectively using speech, vision, and hearing.
Requires the regular use of hands for simple grasping and fine manipulations.
Requires regular bending, squatting, crawling, climbing, and reaching.
Requires the ability to regularly lift, carry, push, or pull medium weights, up to 50lbs.

Experience

Minimum of 2 years of relevant experience in retail and/or supply chain management with a specific focus on merchandising management

Education

This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Desired Traits & Skills

Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint), and experience with CRM systems and project management tools
Strong analytical and problem-solving skills
Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding
Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence
Service leadership approach with a demonstrated desire to exceed expectations

Company Overview

Your one-stop-shop for restaurant supplies and foodservice equipment. We aim to exceed our customers' expectations by providing excellent hospitality, quality, and value.

Benefits