3rd Shift Meeting Rooms Manager (Chicago)

GLOBETROTTERS INTERNATIONAL INC; Chicago (IL); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Health savings account

Vision insurance

Life insurance

Voluntary short-term disability

Paid time off

Job summary

Globetrotters International Inc. is seeking a 3rd Shift Meeting Rooms Manager for the Aramark/Globetrotters LLC facilities operation at McCormick Place in Chicago, IL. The role focuses on coordinating meeting room setups, staffing, and safety, while managing a team and maintaining service standards.

Responsibilities include leading staff, handling work orders in EBMS, and ensuring rooms meet event specifications. A 3+ year background in similar roles and Spanish language skills are preferred.

Qualifications

• Three (3) years of experience as a Meeting Rooms Manager, Conference Coordinator or Event Planner, or in a similar event operations role.
• Demonstrated experience managing a team minimum of at least15 employees simultaneously.
• Experience with Aramark Quantum Leap program preferred.
• Ability to communicate verbally in Spanish preferred.

Responsibilities

• Coordinate and oversee meeting room setups, event setups, and teardowns, ensuring services are completed accurately and on time.
• Respond promptly to customer and operational requests and maintain a high standard of customer service.
• Use EBMS to create, monitor, and manage work orders and communicate assignments to staff.
• Oversee Housekeeping and meeting room operations, ensuring rooms and assigned areas are clean, maintained, and set according to event specifications.
• Lead, train, coach, and provide performance feedback to employees; address performance concerns in accordance with applicable policies and the Union Labor Agreement.
• Spend a minimum of 80% of the workday actively overseeing facility operations, following up with employees and departments, and maintaining service standards.

Skills

Meeting rooms management

Team leadership

Customer service

Verbal & written communication

Spanish language (preferred)

Tools

EBMS

Aramark Quantum Leap

Job description

Globetrotters International Inc. is seeking a 3rd Shift Meeting Rooms Manager for the Aramark/Globetrotters LLC facilities operation at McCormick Place in Chicago, IL. The role focuses on coordinating meeting room setups, staffing, and safety, while managing a team and maintaining service standards.

Responsibilities include leading staff, handling work orders in EBMS, and ensuring rooms meet event specifications. A 3+ year background in similar roles and Spanish language skills are preferred.