Facilities & Events Supervisor

Globetrotters International; Chicago (IL); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Health savings account

Vision insurance

Company-paid Life insurance

Voluntary short-term disability

Paid time off

Job summary

Globetrotters LLC seeks a Custodial Supervisor for the Aramark / Globetrotters LLC facilities operation at Wintrust Arena in Chicago. This full-time role oversees event-driven cleaning, setup, and staffing to ensure smooth meeting-room operations and guest experience.

You will supervise crews, coordinate daily plans, inspect areas, and maintain safety and equipment standards while adapting to changing event needs. Bilingual English/Spanish preferred.

Qualifications

• Minimum of one year of relevant experience.
• Effective verbal and written communication skills.
• Ability to work efficiently under time constraints and prioritize daily tasks.
• Ability to understand and follow detailed written and verbal instructions using sound judgment.
• Experience operating and maintaining standard housekeeping equipment, including floor scrubbers, carpet care machines, vacuums, and detailing equipment.
• Ability to monitor supply inventory and communicate replenishment needs based on current stock levels and usage.

Responsibilities

• Maintain a friendly, efficient Spirit of Service attitude toward customers, coworkers, and clients.
• Oversee meeting room setups, breakdowns, cleaning, and refresh operations according to work orders and established standards.
• Supervise crews to ensure work is completed efficiently, accurately, and within required timeframes.
• Adjust priorities and staffing as event needs change.
• Coordinate daily production planning, work assignments, and special projects with management; provide status updates as needed.
• Maintain clean, organized storage areas, back-of-house corridors, and equipment rooms.
• Conduct daily inspections of meeting rooms, equipment, storage areas, inventory, and supplies; document findings using a mobile device and report issues to management.
• Ensure equipment and supplies are clean, properly stored, and in good working condition; report repair needs promptly.
• Monitor inventory and maintain adequate supplies, including water, coolers, hand sanitizer, and other operational materials.
• Review daily event objectives with the Manager on Duty (MOD) and ensure assigned areas are ready before staff arrival.
• Read and interpret work orders and setup, breakdown, and maintenance instructions.
• Train and instruct employees on department procedures, safety requirements, and established work standards.
• Enforce facility safety rules and ensure compliance with company policies and training programs.
• Assist with assembling risers, tables, chairs, and other event structures, and coordinate equipment storage following events.
• Complete special project requests from Aramark / Globetrotters personnel promptly and accurately.
• Make sound independent decisions and close out shifts in the manager’s absence.
• Work effectively in a fast-paced, event-driven environment while maintaining professionalism and service quality.

Skills

Verbal and written communication

Time management

Ability to follow instructions

Operational housekeeping equipment

Inventory monitoring

Flexibility in schedule

Tools

Floor scrubbers

Carpet care machines

Vacuum cleaners

Detailing equipment

Job description

Globetrotters LLC seeks a Custodial Supervisor for the Aramark / Globetrotters LLC facilities operation at Wintrust Arena in Chicago. This full-time role oversees event-driven cleaning, setup, and staffing to ensure smooth meeting-room operations and guest experience.

You will supervise crews, coordinate daily plans, inspect areas, and maintain safety and equipment standards while adapting to changing event needs. Bilingual English/Spanish preferred.