Facilities Operations & Events Manager

Globetrotters International; Chicago (IL); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Health savings account

Vision insurance

Company-paid Life insurance

Voluntary short-term disability

Paid time off

Job summary

Globetrotters Engineering seeks a Custodial Manager to lead the Aramark/Globetrotters LLC facilities team at Wintrust Arena in Chicago. You will manage meeting room operations, scheduling, and event support, ensuring safety and service quality across shifts.

The role requires 3+ years in a related field, experience supervising 15+ staff, and strong communication. Bilingual Spanish skills are a plus; union experience is preferred.

Qualifications

• Three years of experience as a Meeting Rooms Manager, Conference Coordinator or Event Planner, or similar event operations role.
• Experience with a variety of meeting room styles (Classroom, Theatre, Conference, Hallow Square, U-Shaped, Banquet, School Room, Chevron).
• Demonstrated experience managing a team of at least 15 employees simultaneously.
• Ability to work in a fast-paced, high-pressure, event-driven environment.
• Experience working in a union environment is preferred.
• Experience overseeing and managing union employees is preferred.
• Experience with Aramark Quantum Leap program is preferred.
• Ability to communicate verbally in Spanish is preferred.

Responsibilities

• Plan and coordinate facility projects including floor repairs, carpet cleaning, and preventive maintenance.
• Prepare and distribute weekly employee schedules; monitor attendance and timesheets.
• Coordinate meeting room setups and teardowns with accuracy and timeliness.
• Oversee housekeeping and meeting room operations to maintain cleanliness and safety.
• Review event requirements to determine staffing needs and priorities.
• Use EBMS to create, monitor, and manage work orders and staff assignments.
• Respond promptly to requests while maintaining high service standards.
• Lead, train, and evaluate employees per policies and union agreement.
• Attend required meetings and communicate assignments and safety information.

Skills

Meeting room management

Team leadership

Event operations

Spanish language

Union environment experience

Aramark Quantum Leap

Communication skills

Tools

Aramark Quantum Leap

Job description

Globetrotters Engineering seeks a Custodial Manager to lead the Aramark/Globetrotters LLC facilities team at Wintrust Arena in Chicago. You will manage meeting room operations, scheduling, and event support, ensuring safety and service quality across shifts.

The role requires 3+ years in a related field, experience supervising 15+ staff, and strong communication. Bilingual Spanish skills are a plus; union experience is preferred.