3rd Shift Housekeeper (FT)

Grand Traverse Resort; Michigan; Ibrido; USD 24.000 - 34.000; Tempo pieno

Descrizione del lavoro

Grand Traverse Resort in the United States is seeking a dedicated housekeeping team member to maintain public and guest areas, ensure towels are stocked, and remove dirty linens from bins. You will support smooth operations by coordinating with departments and providing excellent guest service.

Role requires attention to grooming standards, willingness to perform additional housekeeping tasks, and adherence to environmental practices.

Competenze

• Some housekeeping experience preferred.
• Must be at least 18 years of age
• Valid Michigan driver’s license and be insurable by the Resorts policy, a plus

Mansioni

• Initiate and aid in effective communication between housekeeping and all other departments.
• Provide great guest service to internal and external guests.
• Keep radio, cart and keys safe and secure at all times.
• Respond immediately to all pages received.
• Always follow “knocking on doors” procedure as outlined in part one of your housekeeping department employee manual, when entering public restrooms.
• Report any unusual circumstances to your supervisor or any major stains on carpeting.
• Offer all assistance possible for your guests.
• Immediately report to your supervisor or the housekeeping office any damage for furniture or furnishings.
• Maintain the locker rooms, pre-shower’s and empty dirty garbage and linens where applicable.
• Maintain the surface of the pool deck, windows, garbage and the exterior of the slide (near the pools edge).
• Maintain the arcade area off the pool deck.
• Complete all assignments requested of you.
• May need to work in additional job duties within the housekeeping department.
• Must follow proper grooming and dress standards set forth by the Employee Handbook.
• Maintain open line of communication with supervisor.
• Must understand and abide by environmental practices of the resort. (Green mission statement, etc)

Conoscenze

Housekeeping experience

Descrizione del lavoro

SUMMARY

This position will serve internal/external guests through maintaining and cleaning the public and employee areas of the resort. It will make sure locker room areas and spa are fully stocked and have towels and remove all dirty linens from bins.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Initiate and aid in effective communication between housekeeping and all other departments.
• Provide great guest service to internal and external guests.
• Keep radio, cart and keys safe and secure at all times.
• Respond immediately to all pages received.
• Always follow “knocking on doors” procedure as outlined in part one of your housekeeping department employee manual, when entering public restrooms.
• Report any unusual circumstances to your supervisor or any major stains on carpeting.
• Offer all assistance possible for your guests.
• Immediately report to your supervisor or the housekeeping office any damage for furniture or furnishings.
• Maintain the locker rooms, pre-shower’s and empty dirty garbage and linens where applicable.
• Maintain the surface of the pool deck, windows, garbage and the exterior of the slide (near the pools edge).
• Maintain the arcade area off the pool deck.
• Complete all assignments requested of you.
• May need to work in additional job duties within the housekeeping department.
• Must follow proper grooming and dress standards set forth by the Employee Handbook.
• Maintain open line of communication with supervisor.
• Must understand and abide by environmental practices of the resort. (Green mission statement, etc)

EDUCATION/EXPERIENCE

• Some housekeeping experience preferred.
• Must be at least 18 years of age
• Valid Michigan driver’s license and be insurable by the Resorts policy, a plus

OTHER SKILLS AND ABILITIES

• Positive, upbeat, energetic, team oriented, professionalism

TYPICAL PHYSICAL DEMANDS

Employee is frequently required to use hands to finger, handle, or feel and talk or hear.

• Frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
• This position requires a lot of standing and physical scrubbing of surfaces
• Occasionally lift and/or move up to 50 pounds.
• Ear pieces must be worn at all times so as to not interfere with our guests stay.

TYPICAL MENTAL DEMANDS

• Comprehend and follow directions
• Relate to others
• Interact with coworkers in written form
• Communicate orally
• Make decisions
• Control and plan

WORKING CONDITIONS

The noise level in the work environment is usually quiet to moderate.