3rd Shift Guest Services Supervisor - Lead with Love

Kalahari Resorts LLC; Wisconsin; Híbrido; USD 42.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Career growth opportunities

401(k) matching

Health, dental, and vision coverage

Employee appreciation events

Education assistance

Descripción de la vacante

Kalahari Resorts & Conventions in Wisconsin Dells, WI seeks a Guest Service Supervisor to lead front office operations with warmth and efficiency, ensuring every guest feels welcomed from arrival to departure. You will supervise guest services, assist management, and mentor team members, upholding our Lead with Love promise while delivering memorable experiences.

This role requires a professional, service-driven leader ready to handle high-pressure situations.

Formación

• High school diploma or equivalent required.
• 2–3 years progressive hotel/resort guest services experience.
• Proficiency with Windows software and clear communication in high pressure situations.
• Leadership style focused on collaboration, respect, and service.

Responsabilidades

• Ensure guests feel welcome with responsive, friendly service at all times.
• Assist front office management; supervise staff and daily operations.
• Complete bucket checks, rate verifications, and housekeeping reports; maintain front office checklists.

Conocimientos

Customer service

Leadership

Communication

Under pressure

Educación

High school diploma

Herramientas

Windows OS

Descripción del empleo

Kalahari Resorts & Conventions in Wisconsin Dells, WI seeks a Guest Service Supervisor to lead front office operations with warmth and efficiency, ensuring every guest feels welcomed from arrival to departure. You will supervise guest services, assist management, and mentor team members, upholding our Lead with Love promise while delivering memorable experiences.

This role requires a professional, service-driven leader ready to handle high-pressure situations.