3rd Shift Concierge

Resort Lifestyle Communities; Moorestown Township (NJ); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive compensation

Pay access

Benefit stipend

Paid time off

401(k) with match

Job summary

Resort Lifestyle Communities is seeking a dependable 3rd Shift Concierge to keep the community secure and welcoming overnight. You’ll stay alert, handle tasks to maintain spotless spaces, and respond quickly to emergencies, ensuring residents have peace of mind.

Ideal candidates are 21+, with a valid license, able to work Thu–Mon 11:00pm–7:30am, and possess strong communication and multitasking skills. Prior customer service experience is preferred; MS Office familiarity helps with

Qualifications

• Must be at least 21 years old with a valid driver’s license and clean driving record.
• High school diploma or equivalent (GED).
• Strong problem-solving, organizational, and multitasking skills in a fast-paced environment.
• Previous customer service experience with professional appearance and communication skills.
• Willing to adapt to shifting priorities and assist in various areas.
• Able to communicate effectively in English with residents, guests, and staff.

Responsibilities

• Maintain exceptional cleanliness throughout the community and shared spaces.
• Respond calmly to emergencies and monitor resident call systems.
• Assist with administrative tasks like room-service requests and scheduling transportation.
• Provide courteous valet services and greet residents, families, and guests.
• Support community operations by noting concerns and assisting with event setup.

Skills

Problem-solving

Organizational skills

Multitasking

Customer service

Communication

Teamwork

Attention to detail

Education

High school diploma

Tools

Outlook

Word

Excel

Job description

Join Our Mission

At Resort Lifestyle Communities (RLC), serving seniors isn’t just a job, it’s a calling. When you join our team, you become part of a close-knit, servant-hearted community guided by our Core Values: Respect, Honesty, Kindness & Compassion, and Service Excellence.

Together, we work toward four essential goals that guide our success:

• Happy Employees
• Happy Residents
• Full Occupancy
• On-Budget Operations

About The Role

As the 3rd Shift Concierge, you’ll keep our community secure and running smoothly overnight. You’ll stay alert, tackle tasks to keep the community spotless, and respond quickly to any situation, including emergencies. Every shift ends with the community ready for a great day ahead. If you’re dependable, find joy in helping others, and creating peace of mind, this role is perfect for you.

What We’re Looking For

• At least 21 years old with a valid driver’s license and clean driving record; able to valet park vehicles safely.
• Able to work Thursday-Monday 11:00pm to 7:30am while staying present and alert for the entire shift.
• High school diploma or equivalent (GED).
• Strong problem-solving, organizational, and multitasking skills in a fast-paced environment.
• Previous customer service experience, professional appearance, excellent communication and interpersonal skills.
• Adaptable and flexible to shifting priorities; willing to assist in various areas.
• Team-oriented with a proactive approach and attention to detail; reliable in completing tasks accurately and on time.
• Knowledge of the local community, preferred.
• Intermediate proficiency in Microsoft Office (Outlook, Word, Excel).
• Ability to communicate effectively in English with residents, guests, and staff.
• Must meet local alcohol service requirements and obtain food handler permits within two weeks of hire.

Key Responsibilities

• Maintain exceptional cleanliness throughout the community. This includes vacuuming, sweeping, mopping, operating the floor scrubber, maintaining the indoor pond, refreshing restrooms and the bistro, sanitizing high-touch surfaces, rolling silverware, emptying waste baskets, dusting, replenishing ice, cleaning the coffee and ice cream machines, caring for the salad bar, and ensuring all shared spaces and furnishings are tidy, stocked, and ready for the day ahead.
• Respond calmly and quickly to emergencies, monitor resident call systems, and coordinate with emergency responders as needed.
• Support community safety by monitoring building systems (including fire alarms), following emergency protocols, and guiding residents during fires or severe weather events.
• Assist with administrative support by taking room-service requests, selling meal tickets, distributing menus, completing porch drops, scheduling transportation, and maintaining organized records.
• Support community operations by walking the community, proactively noticing and reporting concerns, assisting with event setup, and providing responsible alcohol service during gatherings.
• Create memorable first impressions by greeting residents, families, and guests, answering calls with professionalism, anticipating needs before they arise, and offering courteous valet services to residents and visitors.
• Welcome new residents by introducing yourself whenever you see them.

Benefits For Full-Time Employees

• Competitive compensation and benefits
• Access your pay anytime
• $341 benefit stipend per pay period to apply toward:
  • Health, Dental, Vision
  • Life Insurance
  • Short- & Long-Term Disability
  • HSA, FSA, LSA
  • Accident & Hospital Indemnity
  • Legal & Identity Theft Protection
• Paid Time Off
• 401(k) with employer match

Why RLC?

• Fast-growing, family-owned company with 60+ communities nationwide
• Supportive leadership in a beautiful, resort-style environment
• A purpose-driven role where you make a difference every day

Bring your servant heart to a place that feels like family.

EOE/ADA