3rd Shift Concierge

Resort Lifestyle Communities; South Portland (ME); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Competitive pay & benefits

Anytime pay access

Benefit stipend per pay period

Paid time off

401(k) with employer match

Job summary

Resort Lifestyle Communities in Maine is seeking a 3rd Shift Concierge to keep the community secure and running overnight. You will stay alert, handle tasks to maintain cleanliness, and respond quickly to emergencies, ensuring the day ahead starts smoothly.

The role offers opportunities to support residents and guests, with duties including monitoring systems, assisting with administrative tasks like room-service requests, and providing courteous valet service while maintaining safety and

Qualifications

• Must be at least 21 with a valid driver's license and clean driving record.
• Able to work Thursday–Monday 11:00 pm–7:30 am.
• High school diploma or GED.
• Strong problem-solving, organizational, and multitasking skills.
• Previous customer service experience and professional appearance.
• Adaptable and flexible to shifting priorities; willing to assist in various areas.
• Team-oriented with a proactive approach and attention to detail.

Responsibilities

• Maintain exceptional cleanliness throughout the community.
• Respond calmly to emergencies and monitor resident call systems.
• Support safety by monitoring building systems and guiding residents during emergencies.
• Assist with administrative support by taking room-service requests, selling meal tickets, and scheduling transportation.
• Support community operations by walking the community, reporting concerns, and assisting with event setup.
• Create memorable first impressions by greeting residents and guests and offering courteous valet services.
• Welcome new residents by introducing yourself when you see them.

Skills

Customer service

Problem-solving

Organization

Multitasking

Communication

Interpersonal skills

Team-oriented

Attention to detail

English communication

Education

High school diploma or GED

Tools

Outlook

Word

Excel

Job description

Join Our Mission

At Resort Lifestyle Communities (RLC), serving seniorsisn’tjust ajob,it’s a calling. When you join our team, you become part of a close-knit, servant-hearted community guided by our Core Values: Respect, Honesty, Kindness & Compassion, and Service Excellence.

• Happy Employees
• Happy Residents
• Full Occupancy
• On-Budget Operations

About the Role

As the3rdShift Concierge,you’llkeep our community secure and running smoothly overnight.You’llstay alert, tackle tasks to keep the community spotless, and respond quickly to any situation, including emergencies. Every shift ends with the community ready fora great dayahead. Ifyou’redependable,find joy inhelping others, andcreatingpeaceof mind, this role is perfect for you.

WhatWe’reLooking For

• At least 21 years old with a valid driver’s license and clean drivingrecord;able to valet park vehicles safely.
• Able to work Thursday-Monday11:00pmto 7:30amwhile staying present and alert for the entire shift.
• High school diploma or equivalent (GED).
• Strong problem-solving, organizational, and multitasking skills in a fast-paced environment.
• Previouscustomer service experience, professional appearance, excellentcommunicationand interpersonal skills.
• Adaptable and flexible to shifting priorities; willing toassistin various areas.
• Team-oriented with a proactive approach and attention to detail; reliable in completing tasks accurately and on time.
• Knowledge of the local community,preferred.
• Intermediateproficiencyin Microsoft Office (Outlook, Word, Excel).
• Ability to communicate effectively in English with residents, guests, and staff.
• Must meet local alcohol service requirements and obtain food handler permits within two weeks of hire.

Key Responsibilities

• Maintain exceptional cleanliness throughout the community. This includes vacuuming, sweeping, mopping, operating the floor scrubber, maintaining the indoor pond, refreshing restrooms and the bistro, sanitizing high‑touch surfaces, rolling silverware, emptying waste baskets, dusting, replenishing ice, cleaning the coffee and ice cream machines, caring for the salad bar, and ensuring all shared spaces and furnishings are tidy, stocked, andready for the day ahead.
• Respond calmly and quickly to emergencies, monitorresident call systems, and coordinate with emergency responders as needed.
• Support community safety by monitoring building systems (including fire alarms), following emergency protocols, and guiding residents during fires or severe weather events.
• Assistwith administrative support by taking room‑service requests, selling meal tickets, distributing menus, completing porch drops, scheduling transportation, andmaintainingorganized records.
• Support community operations by walking the community, proactivelynoticingand reporting concerns, assistingwith event setup, and providing responsible alcohol service during gatherings.
• Create memorable first impressions by greeting residents, families, and guests, answering calls with professionalism, anticipatingneeds before they arise, andoffering courteous valet services to residents and visitors.
• Welcome new residents by introducing yourself whenever youseethem.

Benefits for Full-Time Employees

• Competitive compensationand benefits
• Accessyourpayanytime
• $341 benefit stipend per pay period to apply toward:
  • Health, Dental, Vision
  • Life Insurance
  • Short- & Long-Term Disability
  • HSA, FSA, LSA
  • Accident & Hospital Indemnity
  • Legal & Identity Theft Protection
• Paid Time Off
• 401(k) with employer match

Why RLC?

• Fast-growing, family-owned company with 60+ communities nationwide
• Supportive leadership in a beautiful, resort-style environment
• A purpose-driven role where you make a difference every day

Ready toSupportwithHeart?

Bring yourservantheart to a place that feels like family.

EOE/ADA