3rd Key Manager - Murphy, NC

United Grocery Outlet; Murphy (NC); On-site; USD 38,000 - 52,000; Full time

Job summary

United Grocery Outlet in Knoxville, TN is seeking a 3rd Key Manager to assist Store Management in daily operations, supervise staff, maintain store appearance, and ensure smooth customer service.

You will manage scheduling, help with inventory, cash handling, and enforcing policies. This full-time role requires attention to detail and the ability to step in for Store Manager when needed. Training provided.

Qualifications

• Associate degree or equivalent; six months to one year related experience considered.
• Ability to read and interpret store policies and procedures.

Responsibilities

• Assist Store Manager in daily operations.
• Supervise staff and coordinate schedules.
• Maintain store appearance and merchandise displays.
• Ensure cash handling and daily financial records.

Skills

Customer service

Staff supervision

Scheduling

Policy enforcement

Education

Associate’s degree (A.A.) or equivalent

Job description

3rd Key Manager - Knoxville, TN (Chapman Hwy)

Job Title: 3rd Key Manager Department:Store Reports To:Store Manager

SUMMARY

A 3rd Key assists Store Management in the operations of retail store engaged in selling grocery merchandise by performing the following duties personally or through subordinates. Is entrusted with keys to the store. Assumes full control of store in the absence of Store Management. Promotes the general welfare of the store.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Provides excellent customer service. Ensures that customer complaints or inquiries are addressed.
• Maintains and enforces all company policies and procedures and federal and state regulations. Attendance at work is mandatory. Ability to cooperate at work.
• Plans and prepares work schedules and assigns employees to specific duties.
• Coordinates sales promotion activities and prepares, or directs workers preparing, merchandise displays and advertising copy. Maintain clean and neat store appearance at all times.
• Supervises employees engaged in sales work, taking of inventories, reconciling cash with sales receipts, keeping operating records, preparing daily record of transactions for Accountant, and performs work of subordinates, as needed. Orders merchandise to replenish merchandise on hand.
• Compares inventory to office records or computer figures from records such as sales orders, and purchase invoices to obtain current inventory. Cash control responsibilities include making bank deposits. Locks and secures store.
• Answers customer’s complaints or inquiries. Provides excellent customer service.

SUPERVISORY RESPONSIBILITIES

Supervisory responsibilities include training employees; planning, assigning, and directing work.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE Associate’s degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to: use hands to finger, handle, and feel; talk and hear. The employee frequently is required to stand, walk, and reach with hands and arms. The employee is occasionally required to sit; climb and balance; stoop, kneel, crouch, crawl; taste and smell. The employee must regularly lift and/or move up to 35 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move more than 80 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat; and vibration. The noise level in the work environment is usually moderate.

I have read the job description above and certify that I can perform the essential duties as described without restrictions, except as noted below.